Do you wish to let guests select the recipient in your contact kind?

Including a variety dropdown may help to verify messages get to the fitting particular person or division.

On this submit, we’ll present you how one can create a WordPress contact kind with a dropdown to pick out who it’s despatched to.

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Can a WordPress Contact Kind Ship to Totally different E-mail Addresses?

Sure! With WPForms, it’s simple to create a WordPress kind that sends to completely different electronic mail addresses.

You are able to do this in 3 methods:

  • Add a number of kind notifications in order that a number of individuals get an electronic mail
  • Add electronic mail addresses to the CC or BCC area within the notification
  • Add a area that lets the customer choose which division or particular person receives the message.

On this tutorial, we’ll give attention to choice #3. That is one of the best resolution if you wish to have 1 kind for all of your messages, however you additionally need messages to be routed to the proper particular person on submission.

The best way to Permit Customers to Choose Recipients in a WordPress Contact Kind

Listed here are the steps we’ll work by means of on this tutorial:

  1. Install the WPForms Plugin
  2. Create a Simple Contact Form
  3. Set Up Conditional Notifications
  4. Publish Your Contact Form

Let’s begin by putting in the WPForms plugin so we will create your new kind.

1. Set up the WPForms Plugin

Earlier than we begin, you’ll wish to obtain and set up the WPForms plugin.

Since we’ll be utilizing conditional logic, you’ll wish to select the Basic license or higher.

WPForms Pricing

We took this screenshot throughout a sale. Click here to see if the discount’s still available!

In case you want any assist getting WPForms put in in your WordPress web site, try this guide to installing a WordPress plugin.

All set? Nice! Let’s create your contact kind.

2. Create a Easy Contact Kind

Let’s begin by making a simple contact form in WordPress. Go forward and add a brand new kind to begin.

Add new form in WPForms

Subsequent, kind in a reputation in your kind. All variations of WPForms include a contact kind template, so let’s click on it to open it up within the kind builder.

WPForms select template

As you possibly can see, your fundamental contact kind is about up and nearly able to go.

Simple Contact Form

We’re going so as to add a dropdown area subsequent in order that the person can choose the recipient.

Go forward and drag the dropdown area onto your kind, then click on on it to open the settings.

Dropdown field

You’ll wish to change the Label first. We’re utilizing “Who would you wish to contact?” right here.

Then add a Selection for each particular person or division. On this instance, let’s add choices for:

  • Buyer Service
  • Billing
  • Technical Help

Dropdown field choices

Don’t overlook to mark the sector as Required.

Mark your dropdown field as Required

Now let’s arrange the notifications for every of your departments or recipients.

Save your kind earlier than transferring on to the following step.

3. Set Up Conditional Notifications

On this step, we’re going to create conditional logic for the dropdown area. Every choice within the dropdown can be paired with an electronic mail deal with, and we’ll inform WPForms to ship the notification based mostly on the choice.

To begin, click on the Settings icon on the left hand facet of the shape builder.

WPForms settings

And now click on Notifications to see the e-mail that can be despatched when your kind’s submitted.

Form notifications

Within the Ship To E-mail Deal with area, kind within the electronic mail deal with for the primary dropdown choice. In our case, it’s our customer support electronic mail.

Change notification email

You may tweak the opposite content material within the notification when you’d wish to.

Subsequent, scroll down and allow the conditional logic in your notification by checking the field.

Enable conditional logic on your notification

Once you verify the field, you’ll see the conditional logic choices open beneath. Arrange the conditional electronic mail like this:

Ship this notification if Who would you wish to contact? is Buyer Service

Enable conditional logic on notification

Now scroll again up click on the clone button on the high of the notification.

Clone notification in WPForms

Within the cloned notification, comply with the identical course of once more.

First, change the e-mail to the second choice within the dropdown.

Edit cloned notification

Then change the conditional logic assertion to Billing

Conditional logic on cloned notification

Repeat this strategy of cloning notifications till you will have 1 notification for each choice in your dropdown. Save your kind earlier than transferring on to the ultimate step.

4. Publish Your Contact Kind

You’re all set! We’ve created your kind and arrange the logic. Let’s publish your kind.

On the high of the shape builder, click on Embed.

Embed form

Subsequent, click on the Create New Web page button to make a recent web page in your kind.

Create a new page

And within the subsequent popup, kind in a reputation in your new web page.

Name your new contact page

If all the things seems good, merely hit Publish to go stay!

Publish contact form

It’s that simple! Now you will have an superior contact kind with a number of recipients.


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Subsequent, Add a File Add Discipline to Your Kind

Now you will have your kind arrange, you possibly can add a file upload field to your form as properly. For instance, you may add a area for a buyer to add an bill, then conditionally present it in the event that they choose the Billing division.

Able to construct your kind? Get began at the moment with the simplest WordPress kind builder plugin. WPForms Pro contains a lot of free templates and presents a 14-day money-back assure.

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